Privacy Policy

Who We Are

Website address: esdekorasyon.com.tr

This website is operated by Es Dekorasyon Tic. Ltd. Şti. (hereinafter referred to as the “Company”).

Company Contact Information:

• Address: İsmet Paşa, Fahri Yücel Sok. No:9 D:1, 67830 Devrek/Zonguldak, Türkiye

• Email: info@esdekorasyon.com.tr

• Phone: +90 532 302 96 67

What Personal Data We Collect and Why We Collect It

Contact Forms

When you fill out the contact and survey forms on our website, your name, surname, phone number, email address, and message (if provided) are stored in our database.

• Purpose of Collection: These data are processed solely for the purposes of carrying out free surveys and price quote processes for the PVC window, door, and joinery works you request, communicating with you, and improving customer service quality.

• Marketing: Your collected personal data will never be sent to third parties for advertising, marketing, or campaign announcement purposes without your explicit consent, nor will it be used for such purposes.

Comments

When visitors leave comments on the site, we collect the data shown in the comment form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images or media files to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

When you visit our site, temporary cookies may be saved to your browser to enhance your user experience, remember your preferences, and ensure system security. These cookies are automatically deleted when you close your browser or after a certain period.

Analytics

We use the Google Analytics service to analyze visitor traffic on our website, measure page performance, and optimize the user experience. Google Analytics collects anonymous technical data and cookie information regarding how visitors use the site. Users can disable tracking by Google Analytics at any time by using browser extensions.

Who We Share Your Data With

As Es Dekorasyon Tic. Ltd. Şti., we do not share the personal data we collect with any third party, institution, or organization for commercial purposes, except for legal obligations.

However, the trusted third-party service providers that form the technical infrastructure of our website, specified below, may access technical data for the purpose of fulfilling their respective functions:

• Google Maps: Technical cookie data may be processed to operate the location map found on our contact page.

• Google reCAPTCHA: Security verification data is processed to prevent spam and malicious bot entries in contact forms.

How Long We Retain Your Data

• Contact Form Data: Name, surname, and contact information recorded in our database via survey and quote forms are stored securely for a period of 1 (one) year, taking into account customer relations, technical tracking, and potential legal processes, and are deleted from our system at the end of this period.

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What Rights You Have Over Your Data

All visitors who use the contact forms or leave comments on our website can exercise the following rights by submitting a written request to our info@esdekorasyon.com.tr address:

• Requesting a copy of the personal data we hold about you,

• Requesting the correction of your missing or incorrect data,

• Requesting the complete deletion of all personal data we hold about you from our systems.

(These rights do not cover data that we are obliged to keep for administrative, legal, or security purposes.)

Where Your Data Is Sent

The servers of services used on our website, such as Google Analytics, Google Maps, and Google reCAPTCHA, may be located abroad (in data centers outside the United States or the European Union). Anonymous cookie and security data generated during the use of these services are transferred abroad in accordance with international data protection standards and under the assurance of the respective providers’ privacy shields and standard contractual clauses. Visitor comments may be checked through an automated spam detection service.

How We Protect Your Data

An active SSL Certificate (https) is used across our website to ensure the security of user data. All data you send via forms is encrypted and transmitted between your browser and our server. Additionally, technical firewalls and up-to-date software protection measures are implemented at the server level where our database is hosted to prevent unauthorized access.

What Data Breach Procedures We Have In Place

In the event of any detected cyberattack or data breach targeting our database or systems, our company activates internal tracking mechanisms to bring the situation under control. As required by legal regulations, users likely to be affected by the breach and relevant official regulatory authorities (KVKK) are officially notified about the situation within 72 hours.

Automated Decision-Making and Profiling

Our website does not perform any profiling operations involving loan applications, automated ad targeting, or personalized automated decision-making mechanisms by processing user data.

Ministry of Industry and Public Disclosure Obligation

Our company acts in full compliance with the regulations of the Ministry of Trade of the Republic of Turkey, the Ministry of Industry and Technology, and all disclosure obligations within the scope of the Personal Data Protection Law No. 6698 (KVKK) within the scope of its commercial activities.